Privacy Policy

Last Updated: April 2026 • Australian Privacy Principles (APP) Compliant

1. Core Information We Collect

TradiesLink acts entirely as a technical communication conduit for Australian trade businesses. We collect standard operational identifiers including your Full Name, Business Name, standard contact credentials, and the communication data (images, voice snippets, and SMS transcripts) routed directly through your active digital AI workspace.

2. Specific Use of AI Processing

Visual image parameters (e.g., photos of plumbing or structural issues) and transcribed audio calls are securely processed strictly to draft instant professional quoting estimations on your behalf. We do not sell, license, or retain this incoming multi-channel communication data for third-party advertising profiles under any circumstances.

3. Third-Party Service Synchronization

To facilitate comprehensive multi-channel capabilities, operational data may securely interface with standard telecommunication providers (such as Twilio for carrier forwarding capabilities) and Meta (for standard WhatsApp Business messaging integration). These actions strictly comply with mandatory GDPR and regional Australian telecommunication compliance guidelines.

4. Contacting Compliance Officers

If you have any specific questions regarding your active subscription parameters or wish to execute a complete standard account deletion request, please immediately contact our dedicated compliance officer at compliance@tradielink.com.au.